Q: What does the web site migration service include? Will my site be secure?
A: If your current web hosting provider can no longer meet the needs of your web site, or if you experience continuous network downtime, or if you are made to wait for hours for the tech support staff to reply back to you, it may be smart to switch your hosting provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your future provider. At Walnut View Web Hosting, we understand that this can often be hard & time–consuming. This is why we will accomplish all that for you for free!Our highly competent technical team representatives will transfer your site content from your present provider to us. Our technicians have got extensive experience with website migration and are able to take care of everything – from a common WordPress–powered blog or Joomla™–based site, to an extremely complex, custom–made web application.
Q: How long will the website migration procedure take?
A: We try to perform all web site migrations ASAP. Nevertheless, we don’t have a set time frame for web site migrations. There are different variables that you need to take into account – the sheer size of your site and the workload of our website migration staff, etc. We always strive to perform each migration within 48 hours. With less sizeable websites, our team typically manages to finish within 24 hours.
Q: Do you need something from me before you start moving my web site?
A: We will require the login information for your current hosting provider’s Control Panel and the web site’s name (domain name).
Q: The login info for my hosting account is delicate. How can I trust you?
Q: Will my website be offline during the migration?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. After the migration is completed, we will make certain that everything is working properly and that the integrity of your content is not compromised prior to notifying you that the migration is complete. After that, we’ll explain to you how to move the domain to your hosting account with us and how to edit the DNS settings.
Q: Will my present web hosting provider need to provide any information/assistance?
A: No. Aside from your login details for the Control Panel, we don’t need anything. We will never contact your web hosting provider. They will not know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: Yup. We support all traditional Linux–based web hosting platforms. We don’t support Windows–based hosting platforms, since we do not offer Windows hosting services ourselves.In addition, we don’t support proprietary site creation and management tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.