Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Solution Warranty

  • Each ticket you submit to the technical help and support crew will be answered within approximately 1 hour. The basic issues are going to be responded to as quickly as possible. Nevertheless, if the help question you have submitted calls for some help from a competent technician, we will send the ticket to him and will inform you about the delay.

  • Top quality support service

  • Expert Technical Help And Support Service

  • Our technical support Department will be working for you 24x7 to to attend to all assistance request tickets that you submit. We offer technical help and support for the apps that are pre–configured on your server. These include our custom produced Control Panel, the selected Operating System and the server management panel (with regards to the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • In the Control Panel that is provided absolutely free with your virtual server, you will discover an informative Help section, containing all that you should learn about controlling your sites and software. We have integrated a wide array of how–to articles and video training that demonstrate the standard site maintenance duties in an easy to read form.