1 hour ticket response
We are focused on offering a fast and proper answer to every client support ticket submitted by a client. Our proficient client service team representatives will examine your issue and will think of the most efficient solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, our average technical support ticket response time has proven to be twenty minutes.
An Exceptional Customer Service
Each member of our client service team has several years of experience in the Linux website hosting packages market and the vast majority of them have been with us for at least 5 years. They are all eager to reply to all your inquiries in the most efficient way possible.
An Intuitive Help Center Section
Incorporated into the Control Panel is an intuitive Help section, which features various information sources. You can search through a regularly updated knowledgebase offering web hosting account administration articles and web site management articles, check out our step–by–step video tutorials or examine our F.A.Q. section.