A 99.9% Server Uptime
The advantage of establishing your very own website hosting platform is that you don’t have to worry about compatibility issues – you configure a specific set of software apps in such a way so as to be compatible with a given set of hardware elements. The final outcome is something far more stable and reliable, since there are much less potential chances of failure. We have set up our cloud hosting platform using tried and trusted hardware components and a seriously modified version of SELinux so as to create a fully safe environment for your own web sites.
That is why, with all our Linux website hosting packages packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you would like to offer a first–rate hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve built our very own custom network in an effort to ensure a faster–than–the–speed–of–sound connection speed with the outside world.
And thanks to this, no matter which datacenter facilities you pick: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your cash on the line, you can’t feel truly secure. For this reason, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel content with our web hosting service or in case you would like to use a more robust hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – you will get your money back in full, without concealed costs or refund charges.
24/7 Technical Support
When you run a hosting company, your support engineers are of paramount importance. This is why we have attentively assembled a very capable team of support engineers, each with many years of practice behind his back. With their help, we offer 24x7 support with each of our web hosting services.
And not only that, our company offers a 1–hour response time guarantee. All queries are responded to in under 1 hour and our average support ticket response time is below twenty minutes!