In case you have never had a hosting account or you’re switching companies and the new one uses an account management tool that you have not seen before, you may become baffled about how to carry out a particular task in your account or on your personal computer. Because of this, some companies have prepared a knowledge base, which covers the most common inquiries and difficulties pertaining to the particular platform they use, rather than adding only some general facts. This type of knowledge base will permit you to find the desired information quickly and effortlessly, so you will not have to commit plenty of time and energy to stuff that might require something as elementary as clicking a button or ticking a tick box. Thus, not only can you get things done, but you can also discover loads of new and useful facts, both about the way you can administer your account and about the way the web hosting service works in general.

Extensive Online Documentation in Website Hosting

All Linux website hosting packages that we offer feature a comprehensive knowledge base where you can find all you should know with regards to your web hosting account. Irrespective of whether you need to create a new database, to forward a domain name using an .htaccess config file or to set up an e-mail account on your personal computer or telephone, you can simply check our help articles and all the info that you require will be there. When you go to a particular section of the Hepsia Control Panel, you’ll see articles that are related to the features that can be accessed through it. If you would like to check the complete article list and get familiar with all the functions that Hepsia offers, or only to read general info about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any obstacle that you could stumble upon, but if you do not find the info that you are seeking, you can always touch base with us, as our support engineers are on duty 24-7-365.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared a comprehensive online knowledge base for all our current and prospective clients, so in case you get a semi-dedicated server account through our company, you will be able to find any info that you require at any moment. We’ve got tons of informative articles, which will help you understand better what’s happening in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are merely two examples. Our elaborate tutorials will help you accomplish anything you like – extract files from an archive, import a MySQL database, forward a domain name, etc. Furthermore, we’ve also got troubleshooting instructions, which will allow you to find out what spurs a specific problem and the potential solutions for it. If you are unable to send email messages or your domain name returns an HTTP 500 error message, for example, you can refer to our knowledge base and repair the issue instantly. You can access the articles through any Control Panel section, as well as through the all-inclusive Help section.